New Integration alert! Dialaxy & Hubspot will be integrated. Learn More about Dialaxy and HubSpot integration
Easter Offer 20% Off
Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center
Expand your businessās reach nationwide with a toll-free number accessible in the US, and Canada
Secure a vanity phone number online for your business. Build brand identity, improve customer recall, and create a professional image easily.
Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system
Customize business hours for individual phone numbers, ensuring calls are received at your preferred time
Craft customized greetings for welcome and voicemail messages to enhance caller experience
Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality
Ensure seamless call routing to the appropriate team member every time by customizing your call distribution
An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent
Enhance your reach and streamline communication, ideal for contact center operations
Access unlimited call history records for comprehensive tracking and analysis of each number
Efficiently manage multiple conversations with our seamless call holding feature from separate lines.
Access voicemail transcriptions conveniently through the Voicemail Logs section
Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies
Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations
Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps
Easily send and receive global text messages using your Dialaxy number with unlimited logs
Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM
Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data
Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience
Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account
Automate messages with the schedule SMS feature for business to improve communication and boost productivity by sending texts at the perfect time.
Effortlessly schedule MMS for your business to automate multimedia messages, engage customers, and enhance your marketing campaigns.
Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience
Unlock the full potential of our mobile app for effortless communication on the go. Explore intuitive features tailored for convenience and productivity
Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.
Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone
Easily share your Dialaxy phone numbers with team members for seamless collaboration
Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data
Expand your agent group seamlessly for enhanced teamwork and productivity within your organization
Connect with an unlimited number of contacts, ensuring comprehensive communication coverage
Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.
Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go
Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback
Stay updated with extension notification, helping you to manage task smoothly
Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management
Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs
Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration
Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system
Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities
Try Dialaxy live! Schedule your demo session today.
Connect Dialaxy with your favourite tools. View all integration
Clear calls to advanced collaboration, get your startup's communication covered.
Prioritise patients first and ensure a safe communication.
Enhance customer communication for orders, complaints, and returns.
Maximise customer support for better travel experience.
Boost customer engagement, and manage high volumes of calls.
Maximise guest experience, streamline reservations, and optimize staff collaboration.
Provide franchise support, streamline operations, and ensure seamless collaboration.
Optimize team collaboration, client interactions, and consultations.
Enhance client service, claims processing, and agent collaboration.
Elevate candidate engagement, streamline interviews, and optimize team collaboration.
Enhance student engagement, streamline administrative tasks, and facilitate seamless collaboration.
Stay updated with industry insights and tips on our blog.
Expert tips on VoIP, cloud telephony, and virtual phone numbersāall in one place.
Explore the advantages of upgrading to Dialaxy from your current VoIP system.
Maximize lead possibilities of your company with Local Phone Number
Get local, toll-free, and vanity virtual phone numbers for countries like the USA, Canada, UK, and many more. Boost global communication with ease.
Explore phone number regulatory requirements for customers across different countries, including documents, number types, and eligibility details.
Share Dialaxy with your network and get exciting rewards
Get insights into who we are and what we stand for.
Explore inspiring success stories from our regular clients.
Get access to our app for seamless communication on the go.
Find answers to common questions on our Help Center page.
Verify phone numbers and enhance consumer profiles with fresh, accurate lead data from hundreds of trusted sources.
A free phone validation tool designed to accurately verify and ensure the authenticity of phone numbers across various formats and regions.
Perform a free phone carrier lookup on any phone number across various countries, providing instant details about the carrier and network provider.
Perform a free reverse phone lookup on any phone number, allowing you to quickly identify the caller's details from any country across the globe.
Generate up to five unique phone numbers instantly at no cost using our Random Phone Number Generator tool.
Convert text into realistic audio with our free Text-to-Speech Generator. Ideal for accessibility and customized listening, offering two voice options to suit any purpose.
Use Social Media Finder to quickly and reliably search for online profiles across platforms. Simplify your profile discovery process today.
Instantly convert your voice to text for free with our Speech to Text Generator. Fast, accurate, and easy-to-use voice transcription tool!
Craft professional voicemail greetings in seconds. Use our easy generator to create custom messages quickly and make a great impression!
Promote Dialaxy and earn commissions on every successful subscription you refer
Discuss solutions, strategies, and partnership opportunities with experts.
Optimize your business operations with our comprehensive call recording feature, designed to meet the unique needs of your organization.
Call recording captures audio from phone conversations. Dialaxy's software automates this voice recording for you. Our system lets you record incoming and outgoing calls through our intuitive mobile and web apps, creating an encrypted and secure digital record.
Businesses use this feature for critical operations. A single business call can hold key customer details. The recordings help maintain legal compliance and boost team performance.
Managers can use recordings for employee training and quality assurance. This data provides clear insights into customer interactions. It is a cornerstone of any effective unified communications platform.
To use the call recording feature, you must have an account with us. Create an account and follow these simple steps to record calls:
You can easily activate call recording for specific numbers or all calls. This provides you with granular control over your recording policies.
Our phone system creates a secure call tap to capture the audio. This connection happens instantly without affecting call quality.
The VoIP call becomes a high-quality digital voice recording. This digital format is clear and easy to manage for later review.
Files are stored in the cloud; you have access to them at all times. Secure cloud storage eliminates the need for expensive on-site hardware.
You can play back any recording directly from your dashboard. You can easily search and filter calls for quality management or training purposes.
Our optional text transcription service converts your audio into searchable, easy-to-review text. This powerful feature turns spoken conversations into valuable data for analysis.
Enables managers to review calls and ensure that customer interactions meet the company’s standards.
Allows team members to share call recordings to solve complex customer issues or get expert input.
Helps resolve customer disputes by providing an accurate record of conversations.
Ensures that your business adheres to industry regulations and provides evidence in case of legal disputes.
Allows for the assessment and improvement of employee performance based on real interactions.
Provides data on customer preferences and behavior, helping to tailor products and services to better meet their needs.
Every phone call holds a treasure trove of invaluable business intelligence. However, without effective call recording software, you run the risk of losing crucial details, encountering unresolved disputes, and overlooking significant training opportunities that could enhance your team's performance.
Dialaxy steps in with its sophisticated voice recording system, meticulously designed to safeguard your business. This powerful tool not only captures every conversation but also unveils the actionable insights concealed within each business call, empowering you to make informed decisions and drive your business forward.
Focus on your conversation, not on pressing 'record.' Dialaxy’s cloud phone system automatically captures all your important calls, including both incoming and outgoing calls, across every device. Every recording is then securely organized in a single, intuitive dashboard, giving you instant access whenever you need it.
A recording is more than just audio. Our platform offers accurate text transcription for your calls, turning spoken words into searchable text. Instantly search entire conversations, including long conference calling sessions, for specific keywords, names, or reference numbers. This allows you to pinpoint critical information, verify details, and analyze customer sentiment in seconds, not hours.
Navigating legal and industry compliance is effortless with us. Our platform and its recording capabilities help you meet legal compliance requirements with secure, tamper-proof recordings. All call data is encrypted both in transit and at rest, and stored exclusively within your private Dialaxy account.
Understand the consent laws in your region for call recording.
Use Dialaxy's features to announce recordings and help maintain legal compliance.
Decide if you will record all calls or only specific types, like incoming calls.
Define the primary goal, such as quality control or team training.
Clearly inform callers that the phone conversation is being recorded.
Configure automated voice prompts within your phone system to handle notifications.
Ensure every voice recording is stored securely to protect sensitive information.
Establish clear company policies on who can access these recordings.
For small businesses, every business call is a growth opportunity. Our voice recording feature helps train new staff on customer service standards. It also provides a clear record of phone conversations to resolve any customer disputes quickly.
Accuracy and legal compliance are non-negotiable in these sectors. Our software creates a secure record of client discussions and verbal agreements. This ensures your firm meets strict industry regulations and protects sensitive information.
High-performing teams need tools for continuous improvement. Our system acts as a key component of your contact center solutions. Managers can review all the phone recordings to coach agents and refine sales pitches for better results.
Home service professionals often make agreements on the go. Dialaxy allows you to record calls directly from the field using our mobile app. This lets you confirm job details and quotes from the field, ensuring accuracy with every client.
Do Inform All Parties
Do Review Recordings Regularly
Do Securely Store Recordings
Don't Record Without Consent
Don't Ignore Legal Requirements
Don't Use Recordings Unethically
Dialaxy’s call routing directs every business call to the right agent or department, reducing wait times and improving customer satisfaction with intelligent, automated distribution.
Learn More
Dialaxy’s call history logs every incoming and outgoing call, providing a detailed record of caller ID, duration, and time, making it easy to track interactions and return missed calls.
Dialaxy's voicemail drop allows agents to leave pre-recorded messages in a single click, saving time on repetitive outreach and ensuring a consistent, professional message with every call.
Call recording laws vary by location. Dialaxy provides the tools to record calls. You are responsible for ensuring your use meets all legal compliance requirements in your area.
You can activate call recording from your Dialaxy dashboard. The software allows you to record all calls automatically.
All recordings are encrypted and stored securely within your Dialaxy account. Our platform ensures your sensitive voice recording data is protected and centralized for easy access.
Yes. The Dialaxy mobile app allows you to record calls directly from your smartphone. Your mobile conversations are captured with the same high quality as calls made from our web app or a desk phone.
Yes. Our phone system is designed to capture both incoming and outgoing calls. You get a complete record of all your important business conversations.
Yes. You can easily access and download any recorded phone call directly from your Dialaxy dashboard.
The user’s screen shows the display of a call being recorded while using Dialaxy.
There is no limit on the number of calls that can be recorded. All your incoming and outgoing calls will be recorded once the feature is enabled and you have direct access to it.
Yes. With our optional text transcription feature, you can convert audio into text. This allows you to search for keywords within any phone conversation.
