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Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center
Expand your businessās reach nationwide with a toll-free number accessible in the US, and Canada
Secure a vanity phone number online for your business. Build brand identity, improve customer recall, and create a professional image easily.
Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system
Customize business hours for individual phone numbers, ensuring calls are received at your preferred time
Craft customized greetings for welcome and voicemail messages to enhance caller experience
Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality
Ensure seamless call routing to the appropriate team member every time by customizing your call distribution
An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent
Enhance your reach and streamline communication, ideal for contact center operations
Access unlimited call history records for comprehensive tracking and analysis of each number
Efficiently manage multiple conversations with our seamless call holding feature from separate lines.
Access voicemail transcriptions conveniently through the Voicemail Logs section
Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies
Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations
Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps
Easily send and receive global text messages using your Dialaxy number with unlimited logs
Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM
Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data
Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience
Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account
Automate messages with the schedule SMS feature for business to improve communication and boost productivity by sending texts at the perfect time.
Effortlessly schedule MMS for your business to automate multimedia messages, engage customers, and enhance your marketing campaigns.
Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience
Unlock the full potential of our mobile app for effortless communication on the go. Explore intuitive features tailored for convenience and productivity
Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.
Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone
Easily share your Dialaxy phone numbers with team members for seamless collaboration
Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data
Expand your agent group seamlessly for enhanced teamwork and productivity within your organization
Connect with an unlimited number of contacts, ensuring comprehensive communication coverage
Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.
Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go
Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback
Stay updated with extension notification, helping you to manage task smoothly
Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management
Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs
Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration
Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system
Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities
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Clear calls to advanced collaboration, get your startup's communication covered.
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Enhance customer communication for orders, complaints, and returns.
Maximise customer support for better travel experience.
Boost customer engagement, and manage high volumes of calls.
Maximise guest experience, streamline reservations, and optimize staff collaboration.
Provide franchise support, streamline operations, and ensure seamless collaboration.
Optimize team collaboration, client interactions, and consultations.
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Explore the advantages of upgrading to Dialaxy from your current VoIP system.
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Get local, toll-free, and vanity virtual phone numbers for countries like the USA, Canada, UK, and many more. Boost global communication with ease.
Explore phone number regulatory requirements for customers across different countries, including documents, number types, and eligibility details.
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Explore inspiring success stories from our regular clients.
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Verify phone numbers and enhance consumer profiles with fresh, accurate lead data from hundreds of trusted sources.
A free phone validation tool designed to accurately verify and ensure the authenticity of phone numbers across various formats and regions.
Perform a free phone carrier lookup on any phone number across various countries, providing instant details about the carrier and network provider.
Perform a free reverse phone lookup on any phone number, allowing you to quickly identify the caller's details from any country across the globe.
Generate up to five unique phone numbers instantly at no cost using our Random Phone Number Generator tool.
Convert text into realistic audio with our free Text-to-Speech Generator. Ideal for accessibility and customized listening, offering two voice options to suit any purpose.
Use Social Media Finder to quickly and reliably search for online profiles across platforms. Simplify your profile discovery process today.
Instantly convert your voice to text for free with our Speech to Text Generator. Fast, accurate, and easy-to-use voice transcription tool!
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Use the Mute Conversation feature to keep focus on what’s important by silencing conversations where your attention gets drawn, while still receiving important updates.
A muted conversation is any conversation or thread you silence so you stop getting notifications. It doesn’t delete the conversation – it just removes the noise.
Muted conversations will appear in your inbox or conversation list just like any other conversation, because they are, but they won’t make a noise or trigger baggage in the app. When you have a busy team thread or a side conversation and don’t want to be disturbed, muting is the way to go.
You will also want to mute conversations that your team needs to pay attention to, but you don’t care about every update. You can mute channels and direct messages, app or bot notifications, or anything in your Android app without leaving the thread entirely. Try to think of it as turning down the volume, but not leaving the room.
Muting a conversation on Dialaxy is simple and effective. Follow these steps:
You choose a thread and select “Mute Conversation” from the options. This is available in apps like Facebook Messenger, Outlook, WhatsApp, iPhone Messages, and Google Messages.
You’ll no longer receive alerts for that conversation. No sound, no banner, no vibration—just peace and quiet.
Muted conversations still appear in your message list or inbox like any normal chat, just without drawing attention.
You can unmute anytime to resume notifications. Works across apps, channels, and direct messages.
In some apps, you can mute for a specific period, like 1 hour or 1 day, giving you control over how long you want silence.
The person or group on the other end won’t know you’ve muted them, so you can manage your focus discreetly.
Mute non-urgent conversations, allowing you to focus on high-priority tasks without being interrupted by constant notifications.
Stay productive by minimizing distractions from chats and messages that do not require immediate attention.
Control your notification settings by muting less important conversations while still receiving alerts for essential communications.
Avoid being overwhelmed by work-related messages outside of working hours by muting conversations during personal time.
Mute sensitive conversations in shared environments to maintain privacy without leaving the chat.
Choose when and how to engage with conversations, ensuring that you only participate when it's most convenient for you.
Dialaxy makes it easy to mute conversations and cut through the noise, so your team stays focused and responsive. With tools to mute channels, threads, or direct messages, you get full control without missing key updates or alerts.
Whether you're using Dialaxy for team communication or looking to reduce chat fatigue across channels, our mute conversation feature helps teams prioritize better. Dialaxy works across web, Android, and Desktop Agent platforms. Paired with Advanced Filtering and SMS Filters, you can prioritize urgent messages while silencing background chatter.
Dialaxy keeps inboxes cleaner, interruptions lower, and workflows more focused, without disconnecting us from what matters.
You can mute the conversations or channels that you wish to silence, but still have the messages available for when you wish to respond. This way, your team can concentrate on the important things and can do so with the least amount of distractions.
With Dialaxy, you can mute conversations in specific apps or bots, tailoring your notification preferences by channel or direct message. It’s flexible control for busy teams managing multiple platforms.
Your team will be able to prioritize their important and urgent work. They'll make a conscious decision regarding their response in real time. By leveraging Dialaxy, the flow of work during the day and space for optimal concentration will come more easily!
Identify which conversations are less critical and can be muted without missing essential updates.
Review your muted conversations periodically to avoid overlooking important information.
Adjust your settings to mute specific conversations while still receiving crucial notifications.
This allows you to manage distractions without compromising important alerts.
Be aware of how muting a conversation might be perceived in a professional context.
Ensure that muting doesn’t unintentionally convey disinterest or neglect.
Verify that your mute settings are consistent across all your devices.
This ensures that the mute function works as expected, whether you’re on a phone, tablet, or computer.
Stay agile by muting non-essential updates in group chats or shared channels. This helps your team focus on launch priorities without getting distracted by every ping.
Silence resolved tickets or internal chatter after handoff. Agents can focus on open cases and incoming customer issues, leading to faster response times and better support quality.
Once a project wraps, mute long threads or archived discussions. This keeps inboxes clean and allows your team to prioritize live client work and fresh deliverables.
Minimize noise in distributed workspaces by muting threads that don’t need real-time attention. With fewer interruptions, teams stay productive and communication stays intentional.
Do Review Muted Conversations Periodically
Do Customize Mute Durations According to Your Needs
Do Inform Participants If Necessary
Don't Forget to Unmute Important Conversations
Don't Use Mute as a Substitute for Effective Communication
Don't Ignore Mute Notifications Forever
Dialaxy’s call routing system ensures calls reach the right person without delays. Route based on time, location, or team availability to keep communication seamless and efficient.
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Dialaxy’s business hours feature lets you control when your team is available to respond. Automatically mute calls and messages after hours to protect focus and downtime.
Dialaxy’s call recording captures conversations securely for later review. Ideal for training, compliance, and clarifying what was said, especially when things get lost in muted threads.
Yes. When you mute a conversation in Dialaxy, it is muted across all your devices automatically. You won’t receive repeated notifications, whether on desktop, mobile, or tablet.
No. Muted conversations won’t send notifications, but you are free to check the messages at any moment. It’s only a mechanism to minimize distraction, not to shed light on information.
No. Muting silent notifications from a chat or channel. You still receive messages. Blocking will completely prevent communication from an individual to you.
You can unmute at any time by toggling the mute option off within your conversation settings. All messages sent during mute will remain in the thread.
Yes. Dialaxy allows you to mute individual chats, group conversations, and team channels to help you focus on what’s most important to you.
Yes. You can set mute schedules as it relates to your business hours, or personal focus time, so notifications will automatically pause when you do not want distractions.
Yes, muted conversations are still fully searchable in the search results. You are able to see your history of messages anytime, without needing to unmute.
Yes. You can mute alerts and sounds while still seeing message previews and reading messages when it works for you.
Yes. You are able to mute notifications of apps, bots, and integrations to help keep your communication channels tidy.
No, muting only affects your notifications. All other teammates will still see and receive notifications for those conversations.
