Skip to content

Guidelines

South Africa(ZA)

Guidelines for

Locale and Numbers Overview

Locale Name South Africa
ISO Code ZA
Region Middle East & Africa
Mobile Prefixes +2760
Toll-Free Prefixes +27800

Local Number

Number Ability

Price

For

Requirements

Calls $4 Individuals
  1. Proof of identity: Government-issued ID (must include photo, full name, and identity number)
  2. Proof of Local Address: Municipal rates or tax invoice OR Recent telephone account statement OR Retailer account or current television license OR New motor vehicle license.
  3. Proof of Identity Document Number: Government-issued ID (must include photo, full name, and identity number).
  4. In addition, you need to provide us with information on your Nationality.

Business
  1. Proof of identity: Business registration OR Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration.
  2. Proof of Local Address: Bank statement OR Tax invoice OR Recent telephone account statement OR New motor vehicle license.
  3. Proof of identity/ Identity Number (Authorized representative): Government-issued ID (must include photo, full name, and identity number).
  4. In addition, you need to provide us with information on the Address and Nationality of the Authorized representative.

Mobile Number

Number Ability

Price

For

Requirements

Calls & SMS $6 Individuals
  1. Proof of identity: Government-issued ID (must include photo, full name, and identity number).
  2. Proof of Address (Must be within South Africa): Bank Statement OR Municipal rates or tax invoice OR Recent telephone account statement OR Retailer account OR current television license OR New motor vehicle license. In addition, you need to provide us with information on your Nationality.
Business
  1. Proof of identity: Business registration OR Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration.
  2. Proof of Address (Must be within South Africa): Bank statement OR Municipal rates or tax invoice OR Recent telephone account statement OR New motor vehicle license.
  3. Proof of identity (Authorized representative): Government-issued ID (must include photo, full name, and identity number).
  4. Proof of Business Registration Number: In addition, you need to provide us with information on the Address and Nationality of the Authorized representative.

National Number

Number Ability

Price

For

Requirements

Calls $4 Individuals
  1. Proof of identity: Government-issued ID (must include photo, full name, and identity number)
  2. Proof of Local Address: Municipal rates or tax invoice OR Recent telephone account statement OR Retailer account OR current television license OR New motor vehicle license. In addition, you need to provide us with information on your Nationality.
Business
  1. Proof of identity: Business registration OR Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration.
  2. Proof of Local Address: Bank statement OR Municipal rates or tax invoice OR Recent telephone account statement OR New motor vehicle license.
  3. Proof of identity (Authorized representative): Government-issued ID (must include photo, full name, and identity number).
  4. Proof of Business Registration number. In addition, you need to provide us with information on the Address and Nationality of the Authorized representative.

Important Timeline

Note: Document verification can take 1-3 business days after submissions.

These guidelines are provided to help you comply with the regulatory requirements for phone numbers and operate within the telecommunications framework. They represent our current understanding and are not legal advice. Customers are responsible for understanding and following the rules that apply to their specific situation.

Stay updated by reviewing the guidelines regularly, and contact Dialaxy Support if you have any questions. Being prepared makes compliance simpler.

Starting at just $10/month

See how Dialaxy helps you build efficient sales and support teams that deliver faster, smarter, and more satisfying customer interactions.

Starting at just $10/month

See how Dialaxy helps you build efficient sales and support teams that deliver faster, smarter, and more satisfying customer interactions.

Back To Top